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kyle p snyder

audio engineering, technology, and miscellany . . .

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help for remote computer support

blog · 2009-07-03

Anyone who’s worked remotely in supporting computer systems knows the frustration of being on the same page as the client. However, from Lifehacker comes a quick tip that can easily save hours of fumbling over the phone. Enter Support Details, “a site that makes life simpler when you ask the client what browser they’re using and they say ‘Vista.’”

Support Details

via Lifehacker / photo via Support Details

photo by thedak

Filed Under: blog Tagged With: system maintenance

Kyle P. Snyder

Kyle P. Snyder is an audio and media engineer working on staff at the University of Michigan's Duderstadt Center (opinions are their own). They write about audio, technology, education, and other miscellany.

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