help for remote computer support

Anyone who’s worked remotely in supporting computer systems knows the frustration of being on the same page as the client. However, from Lifehacker comes a quick tip that can easily save hours of fumbling over the phone. Enter Support Details, “a site that makes life simpler when you ask the client what browser they’re using and they say ‘Vista.’”

Support Details

via Lifehacker / photo via Support Details

photo by thedak

Kyle P. Snyder

Kyle P. Snyder is an engineer, educator, and consultant skilled in audio recording and mixing, sound design for film and video, facility design and integration, and live event production. Snyder works remotely on projects of all sizes from his Ohio-based studio, White Coat Audio, LLC. He is also a faculty member within Ohio University’s School of Media Arts & Studies dedicated to the advancement of audio education for engineers at every stage of development where he routinely teaches courses in music production, critical listening, and sound design for film and video.