help for remote computer support

Anyone who’s worked remotely in supporting computer systems knows the frustration of being on the same page as the client. However, from Lifehacker comes a quick tip that can easily save hours of fumbling over the phone. Enter Support Details, “a site that makes life simpler when you ask the client what browser they’re using and they say ‘Vista.’”

Support Details

via Lifehacker / photo via Support Details

photo by thedak

Kyle P. Snyder

Kyle P. Snyder is an educator, engineer, and consultant dedicated to the advancement of audio education for engineers at every stage of development. He is a faculty member within Ohio University’s School of Media Arts & Studies where he routinely teaches courses in music production, recording, mixing and mastering, critical listening, sound design for film and video, and live event production.